1. Information We Collect
The information we collect when you use CORE falls into three categories.
1.1 Information you provide us: To use some of our products and services you need to have an account, and to create an account, you need to provide us certain information. Likewise, if you use our paid products and services, we cannot provide them to you without getting payment information. Basically, certain information is necessary if you want to use many of our products and services. If you create an account, you must provide us with some information so that we can provide our services to you. This includes a display name (for example, “Master”); a PostOR Name (for example, Dr. Bronco); a password; an email address or phone number; a date of birth; your display language; and third-party single sign-in information (if you choose this sign-in method). You can also choose to share your location in your profile and posts, and to upload your address book to CORE to help find people you may know. Your profile information, which includes your display name and username, is always public, but you can use either your real name or a pseudonym. And remember, you can create multiple CORE accounts, for example, to express different parts of your identity, professional or otherwise.
Enterprise Accounts. If you create an enterprise account, you also need to provide us with a professional category, and may provide us with other information, including street address, contact email address, and contact phone number, all of which will always be public.
Payment Information. In order to purchase Membership or other offerings provided as part of our paid products and services you will need to provide us payment information, including your credit or debit card number, card expiration date, CVV code, and billing address.
Preferences. When you set your preferences using your settings, we collect that information so that we can respect your preferences.
Biometric Information. Based on your consent, we may collect and use your biometric information for safety, security, and identification purposes.
Job Applications / Recommendations. We may collect and use your personal information (such as your employment history, educational history, employment preferences, skills and abilities, job search activity and engagement, and so on) to recommend potential jobs for you, to share with potential employers when you apply for a job, to enable employers to find potential candidates, and to show you more relevant advertising.
1.2 Information we collect when you use CORE:
When you use our services, we collect information about how you use our products and services. We use that information to provide you with products and services, to help keep CORE more secure and respectful for everyone, and more relevant to you.
1.3 Information we receive from third parties:
When you use other online products and services, they may share information about that usage with us.
Sponsored Content Partners: CORE do not display generic third party ads. Our surgical partners and business partners share information with us such as browser cookie IDs, mobile device IDs, hashed user information like email addresses, demographic or interest data, and content viewed or actions taken on a website or app. Some of our ad partners, particularly our advertisers, also enable us to collect similar information directly from their website or app by integrating our advertising technology. Information shared by ad partners and affiliates or collected by CORE from the websites and apps of ad partners and affiliates may be combined with the other information you share with CORE and that CORE receives, generates, or infers about you described elsewhere in this Privacy Policy.
We currently DO NOT partner with third party ad providers, all information on the app are curated content from COREHUB.
2. How We Use Information: Breaking down how we use the information we collect is not simple because of the way the systems that bring our services to you work. For example, the same piece of information may be used differently for different purposes to ultimately deliver a single service. We think it’s most useful to describe the five main ways we use information and if you have questions that are not answered, you can always contact us. Here we go:
2.1 Operate, improve, and personalize our services. We use the information we collect to provide and operate CORE products and services. We also use the information we collect to improve and personalize our products and services so that you have a better experience on CORE, including by showing you more relevant content, suggesting people and topics to Link, enabling and helping you discover affiliates and services. We may use the information we collect and publicly available information to help train our machine learning or artificial intelligence models for the purposes outlined in this policy.
We may use the information we collect from accounts of other services that you choose to connect your CORE account to provide you features like cross-posting or cross-service authentication, and to operate our services. We use your contact information to help others find your account if your settings permit, including through third-party services and client applications.
We use your information to provide our sponsored content services subject to your settings, which helps make content on CORE more relevant to you. Some of our partners also enable us to collect similar information directly from their website or app by integrating our sponsored content setup. Information shared by affiliates or collected by CORE from the websites and apps of ad partners and affiliates may be combined with the other information you share with CORE and that CORE receives, generates, or infers about you, as described elsewhere in our Privacy Policy. 2.2 Foster safety and security:
We use information we collect to provide for the safety and security of our users, our products, services, and your account. This includes verifying your identity, authenticating your account, and defending against fraud, unauthorized use, and illegal activity. We also use the information to evaluate and affect the safety and quality of content on CORE - this includes investigating and enforcing our policies and and terms, as well as applicable law. 2.3 Measure, analyze and make our services better.
We use the information we collect to measure and analyze the effectiveness of our products and services and to better understand how you use them in order to make them better.
2.4 Communicate with you about our services.
We use the information we collect to communicate with you about our products and services, including about product updates and changes to our policies and terms. If you’re open to hearing from us, we may also send you marketing messages from time to time.
2.5 Research.
We use information you share with us, or that we collect to conduct research, surveys, product testing, and troubleshooting to help us operate and improve our products and services.
3. Sharing Information You should know the ways we share your information, why we share it, and how you can control it. There are five general ways we share your information.
3.1 When you post and share.
With CORE members. You are directing us to disclose that information as broadly as possible. CORE content, including your profile information (e.g., name/pseudonym, username, profile pictures), is available for viewing by all CORE members. All members need to be signed in to view content on CORE. They may also find CORE content off of CORE, for example from search query results on Internet search engines.
With other CORE users. Depending on your settings, and based on the CORE products and services you use, we share: Your interactions with CORE content of other users, such as likes, and people you follow. Content you send to a specific CORE user, such as through url share. Please keep in mind that if you’ve shared information like protected posts with someone else who accesses CORE through a third-party service, the information may be shared with the third-party service.
3.2 When required by law, to prevent harm, or in the public interest.
We may preserve, use, share, or disclose your information if we believe that it is reasonably necessary to:
Comply with a law, regulation, legal process, or governmental request; protect the safety of any person, protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services; explain why we have removed content or accounts from our services (e.g., for a violation of Our Rules); address fraud, security, or technical issues; or protect our rights or property, or the rights or property of those who use our services.
3.3 With our Affiliates.
We may share general information amongst our affiliates to provide our products and services.
3.4 As a result of a change in ownership.
We may share, sell, or transfer information about you in connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy. This Privacy Policy will apply to your personal information that is shared with (before and after the close of any transaction) or transferred to the new entity.
4. How Long We Keep Information: We keep different types of information for different periods of time: We keep your profile information and content for the duration of your account. We generally keep other personally identifiable data we collect when you use our products and services for a maximum of 18 months.
Where you violate our Rules and your account is suspended, we may keep the identifiers you used to create the account (i.e., email address or phone number) indefinitely to prevent repeat policy offenders from creating new accounts.
We may keep certain information longer than our policies specify in order to comply with legal requirements and for safety and security reasons.
5. Take Control 5.1 Access, Correction, Portability.
You can access, correct, or modify the information you provided to us by editing your profile and adjusting your account settings.
You can learn more about the information we have collected or inferred about you in Your CORE Data and request access to additional information here.
You can download a copy of your information, such as your posts, by following the instructions here.
To protect your privacy and maintain security, we take steps to verify your identity before granting you access to your personal information or complying with a deletion, portability, or other related request. We may, in certain situations, reject your request for access, correction, or portability, for example, we may reject access where you are unable to verify your identity.
5.2 Deleting your Information.
If you follow the instructions here, your account will be deactivated and your data will be queued for deletion. When deactivated, your CORE account, including your display name, username, and public profile, will no longer be viewable on COREUS.ORG, CORE for iOS, and CORE for Android. For up to 30 days after deactivation it is still possible to restore your CORE account if it was accidentally or wrongfully deactivated.
5.3 Objecting to, Restricting, or Withdrawing your Consent.
You can manage your privacy settings and other account features here. If you change your settings it may take some time for your choices to be fully reflected throughout our systems. You may also notice changes in your CORE experience or limitations in your ability to access certain features depending on the settings you’ve adjusted. You may also manage additional settings when interacting with certain content and features on different parts of the platform, such as whether a space is recorded, or whether videos you upload are downloadable by others.
CORE adheres to the Digital Advertising Alliance Self-Regulatory Principles for Online Behavioral Advertising (also referred to as “interest-based advertising”) and respects the DAA’s consumer choice tool for you to opt out of interest-based advertising at https://optout.aboutads.info/.
5.4 Authorized Agent Requests.
To submit a request related to access, modification, or deletion of your information, or someone else’s information if you are their authorized agent, you may also contact us at support@coreus.org. We may require you to provide additional information for verification.
6. Your Rights and Ours We provide CORE to people all over the world and provide many of the same privacy tools and controls to all of our users regardless of where they live. However, your experience may be slightly different than users in other countries to ensure CORE respects local requirements.
6.1 We have specific legal bases to use your information.
CORE has carefully considered the legal reasons it is permitted to collect, use, share and otherwise process your information. If you want to dig in to learn more and better understand the nuances, we’d encourage you to check out this additional information about data processing. And no, we don’t sell your personal information.
6.2 We move your data to make CORE work for you.
Just as you use CORE to seamlessly participate in conversations with member from all over United States, CORE must move information across borders and to different countries around the world to support the safe and reliable service you depend on. For example, if you live in the west coast of United States and are having a conversation with someone in the east coast of United States, information has to move between those states to provide that experience – it’s what you expect from us.
We also use data centers and cloud providers, and engage our affiliates and third-party partners and service providers located in many parts of the world to help us provide our services. Before we move data between countries we look at the risks that may be presented to the data and rely on standard contractual clauses (SCCs), where applicable, to ensure your data rights are protected. To request a copy of the SCCs, please contact us here. If data will be shared with a third party, we require them to maintain the same protections over your data that we provide directly.
7. CORE's Audience
Our services are not directed to children, and you may not use our services if you are under the age of 21, does not serve in surgery related fields in any capacity. Accounts violating this will be permanently banned.
8. Changes To This Privacy Policy
The most current version of this Privacy Policy governs our processing of your personal data and we may revise this Privacy Policy from time to time as needed. If we do revise this Privacy Policy and make changes that are determined by us to be material, we will provide you notice and an opportunity to review the revised Privacy Policy before you continue to use CORE.
9. General
The CORE Privacy Policy is written in English but is made available in multiple languages through translations. CORE strives to make the translations as accurate as possible to the original English version. However, in case of any discrepancies or inconsistencies, the English language version of the CORE Privacy Policy shall take precedence. You acknowledge that English shall be the language of reference for interpreting and constructing the terms of the CORE Privacy Policy.
10. How To Contact CORE
We want to hear from you if you have thoughts or questions about this Privacy Policy. You can contact us via our Privacy Policy Inquiries page or by writing to us at the appropriate address below. Information about our handling of California Consumer Privacy Act (CCPA) requests is available here.
If you live in the United States, the data controller responsible for your personal data is CORE USCorp., with an address of: 244 Fifth Avenue, Suite 234 New York, NY 10001
You can confidentially contact CORE's Data Protection Officer through our Contact Us Form provided in the app..